Job Overview
| Particulars | Details |
|---|---|
| Position | Medical Device Complaint Investigator |
| Company | Wipro |
| Location | Pune |
| Job Type | Full-Time |
| Experience | 3 - 8 years |
| Category / Department | Medical |
| Application Mode |
🏢 About Wipro
Wipro is a leading global technology services and consulting company delivering innovative solutions across healthcare, life sciences, engineering, digital transformation, and enterprise technologies.
Company Mission
To help organizations transform through technology, innovation, and customer-focused solutions while delivering sustainable business value.
Company Vision
To be a trusted global partner that enables businesses and communities to thrive through innovation and digital excellence.
Core Values
• Integrity
• Excellence
• Innovation
• Respect
• Customer Focus
• Collaboration
• Continuous Learning
What Makes Them Different
Wipro combines global technology expertise with healthcare and life sciences capabilities, providing professionals with opportunities to work on high-impact international projects.
Leadership/Company Philosophy
The organization encourages innovation, diversity, ethical practices, continuous learning, and professional growth through a collaborative work culture.
💡 Editor's Note / Preparation Tip
📄 Resume Preparation Tips
• Highlight experience in Medical Devices, Pharmacovigilance, or Quality Assurance.
• Mention knowledge of ISO 13485, ISO 14971, CAPA, and Risk Management.
• Include documentation and investigation experience.
• Showcase analytical, communication, and teamwork skills.
• Optimize your resume using ATS-friendly healthcare and medical device keywords.
🎯 Interview Preparation
• Revise Medical Device Complaint Investigation concepts.
• Understand CAPA, Risk Management, and complaint handling workflows.
• Review ISO 13485 and ISO 14971 standards.
• Prepare examples demonstrating analytical thinking and quality compliance.
• Practice communication and scenario-based interview questions.
💡 Professional Tips
• Stay updated with global Medical Device regulations.
• Strengthen quality documentation and investigation skills.
• Learn root cause analysis methodologies.
• Develop expertise in regulatory compliance and quality systems.
• Continue building knowledge in Medical Device Vigilance and Healthcare Quality.
📝 Job Description
🚀 Medical Device Complaint Investigator Hiring | Wipro
Looking to build or advance your career in Medical Device Complaint Investigation? Wipro is conducting a Walk-In Drive for Medical Device Complaint Investigator roles for candidates with 0–8 years of experience. This is an excellent opportunity for Pharmacy, Biomedical Engineering, Nursing, and Life Sciences professionals to work with a global organization and gain hands-on experience in Medical Device Vigilance, Risk Management, CAPA, and international quality standards.
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📌 Position Details
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💼 Position: Medical Device Complaint Investigator
🏢 Company: Wipro
📍 Work Location: Pune, Maharashtra
📍 Interview Locations: Pune, Hyderabad & Gurgaon
🏢 Work Mode: Work From Office (WFO)
💼 Experience: 0–8 Years (Pune Walk-In: 3–8 Years)
🎓 Qualification: B.Pharm, M.Pharm, Pharm.D, Biomedical Engineering, Nursing, B.Sc. Life Sciences, M.Sc. Life Sciences, or other relevant Life Sciences degrees
📄 Employment Type: Full-Time
💰 Salary: ₹4 – ₹18 LPA (Based on Experience & Company Norms)
📅 Walk-In Dates: 8 July 2026 – 10 July 2026
🕙 Reporting Time: 10:00 AM – 12:00 PM
⚡ Joining Preference: Immediate Joiners Preferred
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⭐ Preferred Skills
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⭐ Experience in Medical Device Complaint Handling
⭐ Understanding of Medical Device Regulations
⭐ Strong documentation and reporting skills
⭐ Good analytical and problem-solving abilities
⭐ Ability to work in a fast-paced environment
⭐ Professional communication skills
⭐ Immediate availability to join
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🎓 Candidate Requirements
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• B.Pharm, M.Pharm, Pharm.D, Biomedical Engineering, Nursing, B.Sc. Life Sciences, M.Sc. Life Sciences, or equivalent Life Sciences qualification.
• Hyderabad & Gurgaon Walk-In: 0–8 Years of experience.
• Pune Walk-In: 3–8 Years of experience.
• Strong English communication skills.
• Knowledge of Medical Device Complaint Investigation, Risk Management, CAPA, ISO 14971, and ISO 13485.
• Willingness to work rotational shifts.
• Candidates attending Hyderabad or Gurgaon interviews should be willing to relocate to Pune.
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🌟 Why Join Wipro?
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✔ Join one of the world’s leading technology and healthcare service organizations.
✔ Build expertise in Medical Device Complaint Investigation.
✔ Gain exposure to international Medical Device Quality Systems.
✔ Work with ISO 13485 and ISO 14971 standards.
✔ Career growth in Medical Device Quality and Regulatory Affairs.
✔ Continuous learning and professional development opportunities.
✔ Collaborate with global healthcare and medical device clients.
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📍 Walk-In Interview Venues
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📍 Pune Interview Venue
Unit 2, Plot No. 31
Hinjewadi Phase 2
Rajiv Gandhi Infotech Park
Pune – 411057
📍 Hyderabad Interview Venue
Wipro Limited
Manikonda STPI
Survey No. 203/1
STPI Tower 6, 3rd Floor
Manikonda Village
Gachibowli
Hyderabad – 500032
📍 Gurgaon Interview Venue
Wipro HR Services India Pvt. Ltd.
(SEZ) Building 2
Candor Techspace IT/ITES SEZ
Tikri, Sector 48
Gurgaon – 122001
📢 Know someone who would be a great fit? Tag them or share this opportunity with your network!
🎯 Key Responsibilities
- ✓ Investigate medical device complaints and document findings accurately.
- ✓ Perform complaint assessment and maintain complete investigation records.
- ✓ Support Risk Management activities and product safety evaluations.
- ✓ Participate in CAPA implementation and monitoring.
- ✓ Follow ISO 14971 risk management processes.
- ✓ Support compliance with ISO 13485 quality management systems.
- ✓ Maintain investigation reports and quality documentation.
- ✓ Collaborate with global quality and regulatory teams.
- ✓ Ensure compliance with company SOPs and quality standards.
💡 Required Qualifications & Skills
🚀 Career Guidance & Interview Insights
To help you succeed, we've compiled original preparation guides, resume keywords, and growth analytics for this category of role.
This Medical Device Complaint Investigator role is a chance to contribute directly to life sciences, patient care, or pharmaceutical advancements. You will work within strict compliance frameworks, ensure rigorous quality standards, and collaborate with technical or medical experts. It is a career path that blends scientific excellence with a deep sense of social purpose.
Healthcare and pharmaceutical professionals grow through specialized scientific experience. Entry-level starts as Lab Technician, Chemist, or Quality Associate, progressing to Senior QA/QC Analyst. Advancement leads to Lab Supervisor, Clinical Project Manager, and senior management roles like Quality Director, VP of Regulatory Affairs, or Chief Scientific Officer.
Expected Technical & Behavioral Questions:
- Q1: How do you ensure compliance with WHO/GMP guidelines during laboratory operations?
Answer Tip: Mention strict adherence to Standard Operating Procedures (SOPs), detailed batch records, regular equipment calibration, and sanitization cycles. - Q2: What steps do you take when a quality deviation is detected in a product batch?
Answer Tip: Outline immediate isolation of the batch, raising a deviation report, root cause analysis (RCA), and initiating CAPA (Corrective and Preventive Action). - Q3: How do you manage safety protocols while handling toxic chemicals?
Answer Tip: Discuss using Material Safety Data Sheets (MSDS), wearing appropriate Personal Protective Equipment (PPE), proper ventilation, and chemical spill kits.
To pass automated ATS (Applicant Tracking System) screening and catch the recruiter's eye, tailor your resume with the following tips:
- Keywords to include: Quality Control (QC), GMP Compliance, FDA Regulations, SOP Documentation, HPLC/GC analysis, Batch Validation, Clinical Trials, Pharmacovigilance.
- Format: List laboratory skills and instruments handled (e.g. HPLC, spectrophotometer) in a dedicated technical matrix.
- Quantify Results: E.g., 'Validated 15 batch formulations under GMP guidelines with zero quality defects.'
Estimated compensation for this role type in India is ₹3,80,000 - ₹7,00,000 per annum (Mid-level QC/chemist). The actual salary package offered depends on factors such as company size, work mode (remote or on-site), individual technical proficiency, and negotiations during final HR rounds.
Key credentials: GMP Certified Professional (ASQ), Certified Clinical Research Coordinator (CCRC), or specialized laboratory training certificates in high-performance liquid chromatography (HPLC) and safety standards.
Frequently Asked Questions
Q1. Who can apply for this role?
✅ Candidates with Pharmacy, Biomedical Engineering, Nursing, and Life Sciences qualifications.
Q2. Where will the selected candidates work?
✅ The work location is Pune, Maharashtra.
Q3. Are freshers eligible?
✅ Yes. Candidates with 0–8 years of experience can apply, while the Pune drive prefers candidates with 3–8 years of experience.
Q4. What documents should I bring for the walk-in?
✅ Updated Resume/CV, Original Government Photo ID, and mention the source of the walk-in at the top of your CV.
Q5. Is relocation required?
✅ Yes. Candidates attending interviews in Hyderabad or Gurgaon should be willing to relocate to Pune after selection.
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